RETURNS

RETURNS POLICY UK

We trust you’ve fallen head over heels with your Melyr goodies, but hey, even the best love stories have their plot twists. Fear not, if, for any reason, your Melyr order doesn’t spark joy, don’t worry – returns within the UK are simple and free. We’re a small team, but we care deeply about your experience. Your feedback is vital, the secret sauce that will make us even better, and we can’t wait to hear from you. So, please reach out to us at hello@www.melyr.co.uk.

All items must be received back within 28 days of receipt of your order with the returns form inside your parcel duly completed.

All items due for return must be new, unworn, unwashed and not modified in any way.

The items must be in their original packaging with swing tickets still attached.

Within your parcel, there will be a Royal Mail delivery label, please attach this to the parcel where it is visible and blank out any other previous address’.

The return needs to be taken to a Post Office

Please ensure you keep your proof of postage and tracking receipt until your refund has been processed, as the items remain your property until received back by Melyr.co.uk.

Once your return has been processed we will send a confirmation via email.

Please note that refunds can take up to 10 working days to be processed upon receipt and inspection.

RETURNS POLICY EUROPE & THE REST OF THE WORLD

If, for some reason, you are not completely satisfied with your order, please return your parcel to the following address.

Melyr Ltd.
Unit 92 Argyle Estate,
Appin Road,
Birkenhead CH41 9HH
United Kingdom

All items must be received back within 28 days of receipt of your order, with the returns form duly completed inside your parcel.

All items due for return must be new, unworn, unwashed and not modified in any way.

The items must be in their original packaging with swing tickets still attached.

Please ensure you keep your proof of postage and tracking receipt until your refund has been processed. The items remain your property until received back by Melyr.co.uk.

Once your return has been processed we will send a confirmation via email.

Please note that refunds can take up to 10 working days to be processed upon receipt and inspection.